What makes MassageLuXe so special? As an organization, MassageLuXe practices a culture of compassion and sheer dedication, not just towards their customers, but also at their home office and with their franchise base. Their employees enjoy a fulfilling, relaxing and professional work environment along with other perks such as rapid advancement opportunities, performance rewards, and special massage and facial rates. Otter shares, “We truly believe that it’s not always about what you know, but others knowing how much you care about them as individuals that defines who we are as a team. I am truly lucky to be a part of such a dedicated and caring team that not only strives for success but genuinely wants to do good.” Over the years, MassageLuXe has successfully maintained its authenticity. A significant move was when they added facial and waxing services to their portfolio by introducing FaceLuXe. It is further categorized into charming standard, VIP, and Luxe deals including add-on packages which consist of various beautifying and destressing solutions. “We are very careful to ensure that all services provided within our spas align with who we are as a brand and meet the demands of our franchisees and clients,” says Otter. “By focusing on these core competencies, MassageLuXe has been able to meet and exceed our client’s needs with the services that truly matter.” Another noteworthy facet of the MassageLuXe is its franchise model. MassageLuXe is highly responsive to its partners and offers both operational and marketing support such as data tracking, scheduled weekly calls, local advertising and in-depth real estate and development support, to help them manage their revenue streams more efficiently. “This may sound normal to the casual observer, but the level of engagement and responsiveness our franchisees receive from our staff is truly rare. Without a doubt, this is the biggest reason new franchisees cite as the determining factor in choosing MassageLuXe,” highlights Otter. “We directly guide our franchisees and assist with the execution of their local advertising which has been key to our success as a system.” Their convenient membership programs also allow frequent interaction with their spas to generate profits. With continuing support, not only do they help their franchisees get on track but also stay there and progress. Here’s what some of their existing franchisees say about them:
“Extremely delighted to be with MassageLuXe since 2010. MassageLuXe Spa has a unique presence in the market and separates itself as a top-shelf brand.”– Surinder & Neena Judge – Michigan Franchisee.
“MassageLuXe offers an amazing franchise opportunity. So many great territories across the US are still available! I only wish I had the financial resources to take advantage of even more areas now.”– Dr. Eric Jenkins – Florida Franchisee.
“We have been very successful since day one. MassageLuXe does a great job of putting forth a business model that is easy to follow and takes all of the guesswork out of starting your own business.”- Rebecca and Mike Collins – Missouri Franchisee.