Spaulding Decon began as a crime scene cleanup company and progressed to a full-service home restoration franchise, establishing an impressive market position. Founded in 2005, Tampa, FL-based Spaulding Decon has 55 locations in the United States of America. Spaulding Decon has also made a name for itself by providing top-notch services to their clients with empathy and care
A customer-centric company
Spaulding Decon is a full-service restoration company; and offers a wide array of services such as mold remediation, water damage restoration, fire damage clean-up, hoard clean-up, rodent cleaning, crime scene cleaning, biohazard clean-up, and drug lab clean-up. The company’s technicians are trained experts who will turn your house back into a home. As a customer-centric business, it takes more effort to make sure the customer is heard and well taken care of. “Often, we service customers during their most vulnerable moments. We want to offer them some hope and peace,” says Laura.
How did it all start? Once, while working in law enforcement, Laura was at the scene of a double homicide when a family member of the deceased approached her to ask, “Who is going to clean this up?” She was unable to answer as law enforcement does not provide clean-up during these situations. Nor were there many companies doing such work at the time. This mentally plagued Laura, and she began some research and attended courses on how to clean biohazards. Later, she applied for a 15K loan, which she utilized to purchase cleaning equipment and founded Spaulding Decon. This was the beginning of her journey. In the year 2016, she added the real estate component and has kept technology evolving and consistent. Entering the home service franchise industry was difficult at the start, yet Laura took her company to a successful stature and helped others to establish a business through their franchise. Today, franchising has become a huge factor in the growth of a company. “Our workflow is recession proof, since services like trauma scene clean-up, mold and mildew remediation, hoarding clean-up, biohazardous waste removal, and many others, will always be needed, regardless of the current economy,” says Laura. “We offer a wide variety of clientele, from residential customers to commercial property owners to law enforcement agencies. Also, due to the regulated nature of the services our different franchisees deliver, we have acquired national contracts with companies that depend on us to provide them with efficient clean-up services, which means our franchises have immediate work once they open.“