I value what my team has to say and together we try to determine the best course of action. Most of the times, when decisions need to be taken I just challenge them with the right questions and they come up with the solution. I value proactivity, sense of urgency and creativity. My team is empowered to run their operation and when requested I am happy to provide support. I truly believe and embrace servant leadership as it is my expectation that it permeates in all of our organization.
We need to develop 21st-century skills, as well as digital literacy, re-skilling and up-skilling programs and using big data to provide accurate information on educational skills. We need to get ready for these jobs and only access to technology will allow that.