“More than just management” was the founding vision behind “HP Hotels (HP)” an award-winning 3rd party Hotel Management company, which ranks in the Top 50 largest Hotel Management Companies in the U.S. It has earned over 100 industry awards, including Hilton’s Worldwide HGI Hotel of the year. HP has been delivering results for the hotel owners through a proven, balanced scorecard approach to hospitality management. HP’s performance-based culture has created an atmosphere where talented people are provided with the tools, processes, and guidance to deliver excellence in hotel operations, profitability, revenue management, finance, and guest service.
Founded in 2002 HP’s current portfolio consists of 30 hotels, with 4,253 rooms managed. With offices in Birmingham, Atlanta, Charlotte, and New Orleans, its corporate staff of 15 and 900 employees within these hotels have enabled HP to achieve the preferred hotel management status with name-brand hotel chains.
Nancy Obstler, Area VP Sales and Revenue Management responsible for the overall direction of all sales and revenue strategies for a portfolio of 11 properties in NC, SC, and GA puts forth the driving force behind HP’s strategy. Nancy says, “As a trusted partner, we are committed to providing extraordinary experiences for our guests, exceptional benefits for our teams and superior returns for our owners.”
Path to Glory: Challenging Yourself
Nancy started her hospitality career in the culinary side of the business while attending a culinary school in Baltimore, but she quickly learned that “I enjoyed managing teams and connecting with guests out front more than being behind the lines,” says Nancy. “I went from being a pastry chef to managing a hotel outlet and then rose through the ranks from there at multiple locations and eventually took a role as Food & Beverage Director.” She has always believed in exploring new things, challenging herself, and being the best whether it was in delivering top-notch service or meeting profit goals. This passion to succeed day in and day out, drove her to move to the Carolinas from South Florida and switch over into hotel sales where she stayed for about 14 years before becoming a Hotel General Manager. It was in February 2020 and after working at the property level for 20 years she joined HP here her role has evolved into supporting and directing the sales and revenue teams, providing them with everything they might need to be more successful and productive, with the end goal in mind of meeting and or exceeding goals set for them.