A – Was it always part of your plan to pursue a career in Fin-tech?
KB – Absolutely not. Any ‘five-year plan’ or original expectation was blown out of the water by traditional schooling styles at the time. Ultimately I knew I wanted to manifest change in allowing ‘purple people’ like me to be able to bring their strengths to bear within even the most traditional of industries.
On the flip side, while I haven’t had a formal plan to drive my ‘squiggly’ career path, I have a clear direction and intent with a draft ‘retirement speech.’ In it, I note the things I am most proud of having achieved, and how Disrupting for Good has been manifested.
A – What are your career highlights thus far, and what actions do you believe have contributed most significantly to advancing your career?
KB – While I have delivered significant innovation and technology-led solutions, the activities I am most proud of are those where I have had the opportunity to showcase others; where I have connected different, fabulous characters for mutual benefit, and enabled emerging talent to take on new responsibilities, to get promoted, or to manifest more robust outcomes in having their thoughts and ideas heard.
In terms of my career, I have found that saying ‘yes, if…’ has been transformational for me. I don’t believe in ‘feel the fear and do it anyway’ but rather ‘feel the fear and find a way to reduce it to a level that offers comfort’. This ensures I can look back at each new experience and feel ever more comfortable with it – whether public speaking, writing, mentoring, advising… – until it becomes just another part of my everyday tool kit. If I constantly feel I’m hanging on by my fingernails, I am not inspired to keep putting myself into that scenario!
A – What has been the most vulnerable moment in your life or career, and how did you navigate through it?
KB – I continue to bump into experiences that expose my more vulnerable side. I think if you have a growth mindset and are naturally curious, you will inevitably bump into experiences that push you harder than you might wish: whether that’s dealing with difficult people, inappropriate behaviour, or just different approaches to hypotheses or potential solutions that push your usual ways of working.
Ultimately, the most important thing is to keep getting back up, dust yourself off, check alignment with your values and boundaries, complete a sanity check with an external, objective source, and keep moving forward. As the saying goes, the best revenge is success.
A – What defines your leadership style, and how did you discover it?
KB – My leadership style centers around purpose, trust, accountability, support, growth, and innovation. While I recognize that different situations through any corporate and start-up career path will call for different leadership styles, ultimately my default style is ‘servant leadership’. I seek to understand the diverse characters, needs and motivations within my teams, and encourage sharing/ collaboration across all areas. I value experimentation and welcome different ways of thinking such that everyone has not only equal opportunity to participate but equal weight in terms of being heard. Mental health, psychological safety, and empowerment are also key tenets for me.