Increasing Efficiency and Resilience
Since its inception in 2000, Kaseya has emerged as a one-stop shop for unified IT and security management solutions for managed service providers (IT and security service providers) that serve the SMB market. Voccola states, “MSPs face very unique challenges in how they are required to deliver IT and security management to their customers. Considering that most software providers do not serve the MSP market as a primary market, MSPs have been forced to leverage technology that has not been designed for their unique and specific needs. At Kaseya, over the past seven years, we have developed a purpose-built solution for MSPs, that addresses the key challenges that they face. By addressing these challenges, we have helped Kaseya MSPs be the fastest growing, and most profitable, in the industry.
Voccola joined Kaseya in 2015 to create purpose-built, cost-effective technological solutions for MSPs, and small and medium-sized enterprises. “That was always the goal,” says Voccola, remembering the many strategy meetings he had with investors and partners before taking over Kaseya. “I joined Kaseya because they had the foundation of what was required to build a perfect solution that would solve the unique challenges of the MSPs who serve SMBs.”
While the demand for information technology and associated costs have been on a steady rise, Voccola quickly transformed Kaseya and began offering one of the most complete solutions in the market for MSPs, at a fraction of the price. Kaseya calls this platform, IT Complete. IT Complete has been credited with re-defining the technological resiliency of MSPs, allowing their technicians to reclaim an average of 25% of their time. The IT Complete solution from Kaseya covers all areas of IT and security management in one integrated platform, from enhanced cyber-security to monitoring and managing all systems and servers, whether local or remote, to handling the compliance of a business and ensuring that networks are running optimally – all at the click of a button.
Additionally, their MSP solutions are designed to empower businesses with the best and most valuable sales and marketing tools. Using proprietary management tools, Kaseya streamlines the daily tasks and processes of MSP technicians, resulting in a more efficient, scalable, and profitable business.
Before Kaseya, Voccola served as president and general manager of Yodle’s Brand Networks Division, providing digital and market automation solutions to small and medium-sized businesses. Before that, he was president of Nolio, Inc., a DevOps SaaS company, where he drove 100% year-over-year growth and successfully sold the business to CA Technologies. Voccola also co-founded and served as president and CEO of Trust Technology Corp., where he drove significant growth over three years before the company’s sale to FGI Global.
Prior to Trust, Voccola co-founded and served as COO of Identify Software, substantially growing the business during his five-year tenure. Identify was eventually acquired by BMC Software, where he served as vice president of worldwide sales and services.
As CEO of Kaseya, Voccola leads the company’s vision, strategy and growth for its family of brands – which include Datto, Unitrends, Spanning Cloud Apps, RapidFire Tools, IT Glue, Graphus, RocketCyber, and ID Agent – to deliver breakthrough technologies for MSPs serving small and medium-sized businesses.
Due to a focused vision and hardened passion to create a comprehensive and cost-effective suite of technological solutions for MSPs and SMBs, Voccola has been named one of the Top 50 SaaS CEOs of 2021 by The Software Report. This is his second year on the prestigious list, which recognizes industry-leading CEOs based on aspects like company performance, workplace culture, product strength, and strategic decision-making.
Voccola is also the chairman and founder of The Cooper Voccola Family Foundation, a Miami-based non-profit organization that works to support animal, veteran, and child welfare organizations and provide resources to underserved communities. In 2021 and 2022, his foundation supported a host of not-for-profit organizations such as Miami Animal Rescue, Monmouth County SPCA, Pets with Disabilities, Disabled American Veterans, Wounded Warrior Project, St. Jude Children’s Research Hospital, and others.