Low costs. High value
Every technology is introduced to make business easy, efficient, and convenient. However, if not upgraded regularly, the same technology can make things difficult and monotonous. Usually, it has been a trend that when technology advances, the cost of acquiring it and maintenance increases too. Though this practice is considered obvious, it is not necessary. The success of any technology depends on its long-term usefulness and its efficiency with minimal cost. Keeping this in mind, Framework IT has developed its strategic process that offers the latest technology while keeping prices low. “As your technology gets better, we get less expensive,” highlights John. “We have developed these best practices over ten years using a data-driven analysis gathered to discover issues and key performance indicators for successful IT management.”
Leader for a reason
As the Founder and CEO of Framework IT, John is known for his exemplary leadership and speaking skills. Working with a vision of offering quality technology to small and mid-sized businesses at minimal cost, John uses technology to create a positive change in the mainstream business world. John considers it a matter of pride to be able to serve business and also contribute to society through technology. Having joined hands with a non-profit organization like BLUE1647, Framework IT is trying to bridge the gap by offering equal educational opportunities. A strong supporter of taking risks in life, John believes that getting comfortable with failures is a necessary step towards success. Under his dynamic and fearless leadership, Framework IT has won the City of.Com Excellence in Managed Service Providers Award, has been recognized for excellent service via the Channel Partners 360 Award in both 2013 and 2014 and has been named one of the Top 101 Companies to Work For in Chicago.
“We are a supremely data-driven operation with high approval rates that I think is greatly encouraged by management’s humble, transparent, servant leadership approach,” says John. “We have a large talent for a firm our size, and I am the least talented (by a longshot) of the bunch. Our team does a great job of focusing more on “Making right and doing right,” versus “Being right.” We empower our people to fail and learn with a relentless focus on our clients, and a passion for what we do and who we do it for.”
With a Midas touch and a huge collective work experience, the Framework IT team is always prepared to take up any challenge and convert it into success. One such challenge presented itself when one of its clients hesitated in taking their recommendations for security solutions and, unfortunately, endured a large-scale ransomware infection spanning over multiple servers and client workstations. Framework IT team sprang into action and begin consulting with the client. Since every instance which includes security involves loss of revenue and reputation, Framework IT promptly got the client’s insurance provider involved to have some form of coverage. At this critical point, Framework IT got 20 people involved in a conference call twice a day to discuss the further action plan. With other vendors were having their own agendas, the Framework IT team was the only one who was genuinely interested in getting the issue sorted out at its earliest. On one end where the insurance company was looking for ways to keep costs down or potentially not payout on the event, the Legal Counsel was looking for answers on who was responsible. Every second counted and millions of dollars were at stake. Being the only one who was genuinely interested, Framework IT made the necessary modifications in their own data center, provided licensing, recovered data from backups, and in less than two days got the customer up and running.