With a countless number of solar companies in the market, there are very few who have succeeded in delivering true value to homeowners. Known for delivering the best solar technology experience, EnergyPal is a leading multinational solar technology brand that offers world-class solar and battery energy solutions. Launched in 2015 by a group of experts, technologists, and entrepreneurs sharing the same passion, EnergyPal’s vision is to be the largest online marketplace for affordable clean energy.
Led by CEO Mackie Hilborn, EnergyPal has achieved steady growth with its software-enabled remote energy advisors and dedication to customer satisfaction. Operating in most of the USA and several Canadian provinces, EnergyPal has a widespread network across the American states of Arizona, California, Connecticut, Florida, Illinois, Massachusetts, Nevada, New Jersey, New York (Long Island), Pennsylvania, South Carolina, and Texas. Across Canada, it operates in Ontario, Alberta, and Nova Scotia which is a hot spot right now.
Committed to empowering customers and providing quantifiable value to homeowners across the USA and Canada, EnergyPal maintains a personal touch with each customer and ensures every project is done right. With best in class product offerings backed by years of experience and extensive research, EnergyPal is dedicated to securing savings for customers and improving the planet and energy use for the future generations to come.
“We are energy geeks who love to help homeowners go solar. The purpose of our service is to help homeowners reduce their electric bills, save money, and make it easy to find the best possible clean energy system for their home,” says Mackie.
“EnergyPal was born to fix the solar buying experience once and for all. We are 100% online, digital, and are disrupting the industry each day.”
Solar customer service with a difference
EnergyPal believes in doing things better and offers innovation and customer service with a noticeable difference. While focusing on offering homeowners quality energy solutions at lower prices, EnergyPal has also taken customer care to the next level. It wants every customer to be happy and content with its services. “From founding to multi-national reach, we focus on delivering unmatched value and customer support,” mentions Mackie. To ensure that everyone has access to the benefits of solar energy, the products are priced reasonably. Advantaged with its proprietary recommendation engine software, economy of scale, and unmatched product mix, homeowners going solar save time and money.To learn more about the benefits, as well as some of the drawbacks, you can check out the solar energy essay from EnergyPal customer that is available on that site. “We keep our costs lower, and give you more choice, using our highly efficient and user-friendly digital platform,” emphasizes Mackie. By assigning an expert to each of its customers, EnergyPal ensures that every customer feels valued, gets unbiased facts and guidance to select the best solution for their home, and has any issue resolved to their satisfaction. “Great products, lower prices, expert guidance, and dedicated support is our formula for creating happy customers,” says Mackie.
Here’s what some of their clients are saying:
“EnergyPal provided me with a wealth of information and guidance, and some very good proposals, in an unbiased way. The focus was always on my needs and specifics, with no sales pressure. My EnergyPal Advisor was always responsive, resourceful, and creative in helping me decide on my solar solution to going carbon-free. I recommend them wholeheartedly.” – Jerome E.
“I have never had a better experience in making a major decision like this. My EnergyPal Advisor is a cut above. She educated and walked me through every step of this new installation and I can assure you there were many questions. I am confident I have made a decision that is best for me personally. This EnergyPal Advisor has been an excellent representative professionally, with kind transparency and ethical, business procedures. She did everything she could to make this event understandable and easy. No big sales methods needed here.” – Ardyth R.
EnergyPal is a company driven by ideas and results, not hierarchy. With higher purpose, clear vision, great leadership, world-class products, and extraordinary commitment to customer service, EnergyPal is clearly a solar industry leader.
EnergyPal believes that no advertisement or commercial can compare to a happy and satisfied customer. After experiencing their great product delivery and customer service, EnergyPal customers refer their friends and family to EnergyPal as well. “Public and brick-and-mortar solar companies spend a lot of money on marketing and sales to acquire customers, and thus they end up charging customers thousands of dollars more for their products. Our platform allows us to provide solar at wholesale prices to the customer, and at the same time provide personalized support,” discusses Mackie. “EnergyPal was born to fix the solar buying experience once and for all. We are 100% online, digital, and are disrupting the industry each day.” Having developed the industry’s most cost-effective quoting and comparison platform, EnergyPal operates with much lower expenses and passes on the savings onto its valued customers. With most of its business coming from the word of mouth, EnergyPal is no doubt a brand of people’s choice.
To accelerate its growth and fulfill its mission, EnergyPal has collaborated with eminent organizations like the National Geographic, the David Suzuki Foundation, Mike Holmes, and other influences. With support from the Canadian government and top US solar manufacturers and financiers, EnergyPal is promoting energy independence to all homeowners. “We want to accelerate the world’s transition to affordable and sustainable energy,” shares Mackie
Safely providing through the pandemic
The Covid-19 pandemic has indeed brought significant disruption to much of the world. Covid-19 has had a huge impact on the solar industry with some businesses having to dramatically change their procedures and others closing down permanently. Fortunately, EnergyPal has thrived with its remote, digital operating practices, where customers reach EnergyPal virtually and by phone only, avoiding any in-person or home visits. Moreover, as all of its workers are remote workers, it enabled them to work from the safety and comfort of their home offices while maintaining full compensation.
Post the pandemic, EnergyPal plans to continue to lead the solar industry as a fully digital provider of quality solar and battery solutions while enabling its employees to enjoy great work from home careers and helping customers transition to clean energy.
EnergyPal is a company driven by ideas and results, not hierarchy. With higher purpose, clear vision, great leadership, world-class products, and extraordinary commitment to customer service, EnergyPal is clearly a solar industry leader.
“Both you and the Earth benefit from our hard work,” says Mackie, “making solar simple and more affordable.”
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