Thanks to Chip & Joanna Gaines, along with other HGTV personalities, it has become an increasingly popular trend to invest in remodeling projects. This is due to the fact that homeowners want to make their home more presentable for two reasons; either so home-sellers can make it more salable for a sale, or so a proud homeowner can make it more personable and fit for their needs. Most homeowners don’t know how to remodel or don’t have the time to, so they prefer to hire professional help when it comes to redesigning their personal space. However, one of the biggest issues homeowners face when it comes to remodeling is finding an organized contractor they can trust. That is why there is one remodeling franchise that has created time-tested systems to help contractors be able to be more efficient, effective and trustworthy to their clients, allowing them to stand out to competitors.
DreamMaker Bath & Kitchen’s distinctive, full-service remodeling approach focuses on serving their clients from design through installation. With a dedication to superior craftsmanship and ethical excellence, our specialists are committed to delivering a design that meets your specific needs, while communicating consistently throughout the entire process. Allowing their clients to feel secure that their project will be completed in the most efficient manner possible with minimal disruption to their life.
DreamMaker Bath and Kitchen has roots that can be traced back to the 1970s when GNU Corporation, later acquired by Worldwide Refinishing systems, worked to develop a porcelain tub resurfacing system. In 1999, they were rechristened DreamMaker Bath & Kitchen by Worldwide. This new title captures the mission that they offer full-service bath, kitchen, and full-interior remodeling services. Doug Dwyer, current President and CSO of DreamMaker Bath & Kitchen, bought the company in 2003, continued the dream as the company vastly expanded its services, moving beyond resurfacing and refinishing to become a full-service interior remodeling company focused on enhancing lives and improving homes.
Dwyer’s leadership earned the company Remodeler of the Year by Pro Remodeler Magazine in 2004. Throughout their journey, DreamMaker has been honored with 15 GuildMaster Awards and over 5 Remodeling Big 50 Awards. They consecutively won design awards year after year and successfully achieved an average 96% recommendation rate from surveys done via Guild Quality.* In 2018 and 2019, DreamMaker was given the GuildQuality Guildmaster Award for exceptional services and was selected as one of over 200 North American builders, remodelers, developers and contractors recognized for their superior delivery of customer care. They were also awarded Franchise Business Review’s Top 50 Franchise and was awarded Franchise, Top Innovative Franchise and Top Franchise to Work For in 2019. In 2019, DreamMaker was ranked 6th largest national home improvement company in the country by Qualified Remodeler’s Top 500, 7th largest full-service remodeler in the US by Remodeling Magazine, Franchise Gator Top 100 Franchise, and Entrepreneur Top 500 Franchise. Today, DreamMaker has successfully enrooted itself across the nation in order to serve and enrich people’s lives with dignity, excellence, humility, and respect, following the tradition of innovation.
“You serve your franchisees and their families, your employees and their families, your customers and their families. If you can live that out, day in and day out, you can be a company people want to work with and work for.”
Respect, Integrity and Customer focus
As a faith-based company, DreamMaker is dedicated to its Code of Values™. They believe that ‘God is CEO’ and regard their success as an outcome of clear, cooperative and positive thinking. They put it this way: “Our creator put us on this earth to succeed. We will accept our daily successes humbly, knowing that a higher power is guiding us.” DreamMaker promises superior service to its customers, community and each other as a team. The Code of Values informs the way DreamMaker franchisees treat customers, and they inform the way that they treat franchisees. “It’s about doing the best for your immediate family, your extended family, your business family, your customer family and your community family,” says President and Chief Stewarding Officer, Doug Dwyer. “You serve your franchisees and their families, your employees and their families, your customers and their families. If you can live that out, day in and day out, you can be a company people want to work with and work for.”
Doug Dwyer, President & Chief Stewarding Officer
The DreamMaker Process
With an eye to incorporate the client’s dreams into their new space, DreamMaker owners follow a carefully assembled six-step process that focuses on serving our clients from design through installation.
First, a meeting with a DreamMaker designer, who carefully listens and discusses the client’s goals, so their remodeling dreams are incorporated into your new space.
Second, a home survey is scheduled, where the dedicated designer takes pictures and measurements of the space and looks for any structural, plumbing or electrical issues that may need to be resolved or incorporated into the design.
Third, a design review meeting, to finalize the work that needs to be done and a written proposal is presented to the client with an estimated cost.
After everything is agreed upon, the customer signs the agreement and a pre-start conference meeting is arranged where the project manager reviews the scope of schedule, construction and installation process with the client.
Throughout the duration of the project, the project manager is the customers’ contact. He will also coordinate any extra advantages they bring in to get things done in an expert way.
This process was created to give the clients comfort in knowing that there is one company handling the project from design to installation, so they can feel secure that your project will be completed in the most efficient manner possible with minimal disruption to your life.
What makes DreamMakers an expert in franchising and remodeling?
DreamMaker’s bottom-line is people, and that is what has helped them become experts in franchising and remodeling for the last 20 years. DreamMaker has:
Created a business model that focuses on helping business owners become successful in their business while helping them get the quality of life they deserve.
Created time-tested systems that help contractors accurately estimate their projects, helping them earn strong margins.
Created a recruiting system to help business owners hire the right people for their teams.
Conducted extensive market research to understand why homeowners buy remodeling and learn how best to get in front of the target homeowner.
DreamMaker’s vision states, “to serve and enrich peoples’ lives with dignity, excellence, humility and respect,” and not only do they create systems to help serve and enrich their franchisees’ lives, they create systems to help franchisees do the same for their clients. DreamMaker’s franchise mission explains, “giving [their] clients an enjoyable world-class experience by delivering style and value that truly exceed the investment.” DreamMaker has been remodeling for over 20 years, and they understand that the biggest challenge for homeowners is finding a contractor that is reliable and respectful of the client’s home. The DreamMaker Process not only allows a one-stop solution for their clients, but it also allows the contractor and client to build a professional relationship based on trust and respect, leading to customers for life for business owners. This, and their national presence, gives DreamMaker a unique strength in the marketplace.
If you want to learn more about if you would be a fit to own a DreamMaker Bath & Kitchen franchise, please visit DreamMakerFranchise.com.
*recommendation rate is from clients DreamMaker franchisees sent surveys to and responded.