Building Strong Relationships
Xebec International Logistics (XIL) has focused on building stronger relationships with its clients while placing more focus on quality, efficiency, and integrity. The company has developed its business model based on the proven successful operations of other national freight forwarding affiliates. The affiliated companies focus on providing services to American companies that are interested in exporting and importing products related to all global trade industries. These industries include food, healthcare, industrial, aerospace, and automotive manufacturers. “Our business model is built on a platform that fully integrates our software solutions, storage facilities, and global transportation services to provide the best logistics solutions possible,” shares Crystal.
The company’s unique transit system allows for greater visibility of the entire freight forwarding process, whether the client requires air, sea, road, or rail transportation. “XIL’s expertise in providing freight forwarding and 4PL services to companies in multiple sectors of the global trade industry helps all divisions of the company successfully attract and retain clients in the United States as well as continuously provide high-quality logistics support to all clients,” shares Crystal.
Dedicated to understanding customer expectations and identifying and developing opportunities that enhance customer supply chain strategies, XIL ensures that all products conform with both the U.S. and other global regulations. The company collaborates with many partnering government agencies to ensure absolute detail and compliance are assured. Crystal says, “Our services are also offered to our clients separately. The client chooses the services needed to supplement their overall supply chain strategy.”
Looking back, Crystal had no plans of joining the logistics industry, let alone be revered in it as a leading logistics service provider. “I was 23, pregnant, had no college degree, going through a divorce, and I needed a job. I saw an ad for Halliburton, and it said, “No degree required,” so I applied. I wasn’t remotely qualified for the job, but the hiring manager liked my personality and my eagerness to learn, and they offered me a job at the port,” shares she.
Over the years, Crystal learned everything she could about the multitude of processes involved in the logistics field – from warehouse processes to shipping, and customer service. She quickly fell in love with the field and wanted to become an expert in it. She decided to go back to college where she got a bachelor’s in supply chain management and an MBA. After that Crystal worked for 15 years for a handful of companies in roles as a senior logistics specialist, trade compliance consultant, and customs compliance and safety manager, gaining a breadth of experience across all sectors of the industry. Crystal’s commitment and resilience culminated in the founding of Xebec in 2022.
“I started this company with $400 in savings and I have not had to take any additional funding. All business has been completed solely on profits,” shares Crystal. Today, Xebec operates out of a 400,000 sq ft warehouse in Houston, TX, with plans to complete its expansion in the Port of Los Angeles, Port of Miami, and Port of New Jersey in the next 18-24 months.