With the proliferation of large scale internet connectivity there has been massive increase in the use of cloud platforms by businesses to provide services. Gartner estimates that most businesses will be using some form of hybrid cloud technology by...
Time travel to the UK in 2025: Harry is a teenager with a smartphone and Pauline is a senior citizen with Alzheimer’s who relies on smart glasses for independent living. Harry is frustrated his favourite online game is slow,...
A comparison between VoIP and landlines indicates that businesses save up to 65% when they switch from analog to cloud.
Considering these stats, it's obvious that cloud call centers provide faster deployment of customer engagement, centralized customer service support, ease...
